Question 1

How fresh are the sweets?

Accepted Answer

Every sweet is hand-prepared and dispatched within 24 hours of cooking. We use insulated packing to maintain freshness in transit.

Question 2

Do you deliver across India?

Accepted Answer

Yes! We deliver to all serviceable pincodes in India. Metro cities get 1–3 day delivery; tier 2/3 cities get 3–5 day delivery.

Question 3

Do you ship internationally to NRIs?

Accepted Answer

Yes, we ship select dry sweets and namkeen to the USA, UK, Canada, UAE, Australia and Singapore. Email care@as-mithai.in for details.

Question 4

Are your sweets pure ghee?

Accepted Answer

All our traditional mithai is made with 100% pure cow ghee. We never use vanaspati, palm oil or artificial colours.

Question 5

What is the shelf life?

Accepted Answer

Milk-based sweets last 4–6 days refrigerated. Dry sweets and namkeen last 15–30 days. Each pack mentions its specific best-before date.

Question 6

What payment methods do you accept?

Accepted Answer

UPI, all credit & debit cards, net banking, popular wallets, and Cash on Delivery for serviceable pincodes.

Question 7

Can I customise a festive gift box?

Accepted Answer

Absolutely. Reach out via our Contact page or email corporate@as-mithai.in for bespoke hampers, branding and bulk pricing.

Question 8

What is your return / refund policy?

Accepted Answer

Being a perishable food product, returns are not possible. However, if your order arrives damaged, share a photo within 24 hours and we'll replace or refund it.

Frequently Asked Questions